Terms of Service

Last updated: 8 September 2026

These terms apply to your use of www.cpsfamilyadvocate.com and to consultations, training and other services bought through it. Using the site means you accept them. If you do not, please do not use the site.

1. What we are — and what we are not

Services are provided by a licensed clinical practitioner. Clinical practice is licensed in Alaska and Ohio. Consultation, case-plan coaching, document review and education are available more widely, but where a service amounts to the practice of a licensed profession it is limited to the states where the clinician holds a licence. We will tell you if what you need falls outside that.

2. No guaranteed outcome

Child welfare cases are decided by caseworkers, agencies and courts — not by us. Case studies, testimonials and statistics on this site describe past situations and are not a promise or prediction about your case. No one can guarantee reunification, dismissal, custody, or any other result, and we do not.

3. Booking, fees and payment

• Prices shown on the site (for example $150 for a 30-minute urgent consultation, $99 for the recorded training) are current at the time of publication and may change.
• Submitting a booking form is a request. A consultation is confirmed only when we confirm a time with you.
• Payment is handled by a third-party payment provider on its own secure checkout. We do not receive or store your card details.
• Expert witness work, ongoing advocacy and other bespoke services are quoted separately and governed by a written engagement agreement, which takes precedence over these terms.

4. Cancellation and refunds

• Consultations — reschedule or cancel at least 24 hours before the appointment for a full refund. Under 24 hours, or a missed appointment, the fee is not refundable.
• Recorded training — because access is granted immediately on purchase, the fee is not refundable once the material has been accessed. If you cannot access it, contact us and we will fix it or refund you.
• If we cancel or cannot deliver a service, you receive a full refund.

5. Confidentiality

We keep what you tell us confidential, subject to the limits that apply to a licensed clinician — including mandatory reporting of suspected child abuse or neglect, a serious threat of harm to yourself or another person, and any valid court order or subpoena. These limits are not optional and we will explain them before you engage our services. Please also read the note in our Privacy Policy about not sending confidential material through this website.

6. Your responsibilities

• Give us accurate information — our guidance is only as good as what we are told.
• Meet your own deadlines with your caseworker, agency and court. We support you; we cannot act for you.
• Do not record a session without our written consent.
• Do not use the site to send unlawful, abusive or misleading content.

7. Free guides and other materials

Guides, checklists, templates and training materials are general educational resources. They are not tailored to your case, may not reflect the law in your jurisdiction, and may become out of date. They are for your personal use — please do not resell or redistribute them.

8. Intellectual property

The content, design and materials on this site belong to Familist CPS Family Advocate unless stated otherwise. You may read, print and share pages for personal, non-commercial use with attribution. Everything else needs our written permission.

9. Third-party links

Where we link to other organisations or resources, we do not control them and are not responsible for their content or their privacy practices.

10. Limitation of liability

To the fullest extent the law allows, our total liability arising out of the site or any service is limited to the amount you paid us for that service. We are not liable for indirect or consequential losses, or for the outcome of any agency decision or court proceeding. Nothing in these terms limits liability that cannot lawfully be limited — including for fraud or for death or personal injury caused by negligence.

11. Governing law

These terms are governed by the laws of the State of Alaska, without regard to its conflict of laws rules. Disputes are subject to the courts located in Anchorage, Alaska.

12. Changes

We may update these terms; the date at the top shows when. Continuing to use the site after a change means you accept the updated version.

13. Contact

Familist CPS Family Advocate
3300 Arctic Blvd, Suite 201, Anchorage, AK 99503
familist@cpsfamilyadvocate.com
(907) 310-1560